The Auburn Family Portal

Join the Auburn Family Portal

The Auburn Family Portal provides both a platform and an e-newsletter for Auburn family members. You can access essential information through the Auburn Family Portal, which includes student grades, class schedules, newsletters, helpful tips, and a calendar of upcoming events. The platform allows you to customize your experience to receive the type of information you want at the frequency that works best for you and your family.

Click here for the Auburn Family Portal

Note: You may set up an account at any time, but you will not be able to connect to your student in the Auburn Family Portal until after they register for classes.

How to Join the Auburn Family Portal

Looking to join the Auburn Family Portal? Please see the instructions below to get started. 

NOTE: Students can revoke access to certain information at any time. This is an important discussion to have with your student. We encourage you to incorporate this into conversations around expectations for each semester.

If you have any questions regarding the Family Portal, please contact Family and Parent programs by email.

  1. Go to the Family Portal sign up page.
  2. Enter your name, personal email address, and create a password.
  3. You will then be walked through a brief onboarding survey to best customize your Family Portal experience.
  4. The Family Portal will guide you through a tutorial and highlight the features now available to you.

  1. Once inside the portal, select the graduation cap.
  2. Select "Go to My Connections" from the pop-up.
  3. Once a new screen appears, enter your student's Auburn email address and select your relationship, then request access to the records you want to see.
  4. Lastly, select "Connect to your Student."

More detailed instructions with images can be found in this pdf.

  1. Visit familyportal.auburn.edu.
  2. Select "Are you a student? Log in here" to open your account.
  3. Enter. your Auburn login information.
  4. Under "Connection Requests" select "View Request."
  5. Select the information you want to grant access to. This can include class schedule, graduation information, grade information, financial aid information, holds on your account, and account balance.
  6. Lastly, select "Save Changes" and your student connection is complete.

More detailed instructions with images can be found in this pdf.

If the tiles say Pending, that means the student has not yet accepted the request. This could be because the student has not logged in to grant access or because the parent did not enter a valid student email address. Parents can check their connection page to see the email they entered and check to see if it is a valid student email address.

If the tiles say "Loading", that means the student has accepted the request and the system is waiting for data to load into the tiles. New data loads nightly.

If the tiles say Not Granted, that means the student did not grant permission for those records.

Frequently Asked Questions

Student holds are administrative flags placed on a student's account that can preent them from registering for classes, accessing transcripts, or performing other academic functions. Holds may be placed on an account for various reasons, including: past due billing, not scheduling an academic advising appointment, student conduct violations, incomplete admissions or health records, etc.

Your student may view their holds by following the steps below:

  1. Log in to AU Access.
  2. Select the "Registration and Advising" box.
  3. Select "Registration".
  4. Select "View Holds". 

GPAs on the Parent Portal come from our university-wide system of record through the Registrar's Office (Banner) and are updated at the end of each semester when final grades are posted. Midterm grades do not influence a student's GPA.

In order to view and pay your student's eBill, your student must add you as an authorized user on their eBill account. Your student can do this by following the steps below.

  1. Log into AU Access.
  2. Select the My Finances tab.
  3. Select the eBill logo.
  4. In the right hand column you will see "Authorized Users." Students are permitted to add as many authorized users as neccessary and can provide as much access to their student financial records as they see fit.

Learn more about the eBill platform.

Yes! If you have multiple students at Auburn, you can add each student in your Auburn Family Portal account by clicking the graduation cap icon, selecting "Go to my connections," and choosing "Add connection."

After logging in, click the person icon in the top-right corner of the page. Select "Edit my Profile." Click "Edit my Contact Info" on the left-side menu to update or add additional contact information.

After logging in, click the person icon in the top-right corner of the page. Select "Edit Notification Preferences."